Few dating sites are as big-or growing as fast-as Plenty Of Fish.This fact alone has earned Plenty Of Fish plenty of attention from the media and online daters alike.Unlike the free trials that are offered by other top dating sites, Plenty Of Fish actually gives away a ton of features for free.
Of 187 complaints filed with the BBB against Plenty Of Fish, only two complaints have been resolved with the company.
For the rest of the complaints, Plenty Of Fish didn't even bother to respond to the BBB's requests.
Likewise, their Relationship Needs Assessment puts members through 100 questions to surmise what the member needs in a relationship.
If you look on e Harmony or Match, you find something very similar.
For these folks, Plenty Of Fish and their "personality dimensions" might be a bit of a turn-off.
This is one possible reason why their membership is so huge.Sadly, a survey of complaints to the BBB reveals that many communications via the phone number and email address fall on deaf ears. Needless to say, Plenty Of Fish seems to struggle with-or just ignore completely-their service obligations to their customers.Here is the complaint one dissatisfied customer left with the BBB: When I tried to visit their help page to gauge its helpfulness, their help page was down for maintenance... If you decide to sign up with them, be prepared to go it alone with little or no help from the site.Even when you do get a paid subscription plan, it is generally cheaper than a comparable plan with e Harmony or Zoosk, about the same price as Match, and only a tad more expensive than OKCupid.The downside: for the paid Plenty Of Fish subscription, the only new features you get are better placement on searches and slightly more bells and whistles on your profile.As I write this post, their site is down for scheduled maintenance..8pm, which would kind of be prime time for online dating activities.